Friday, January 25, 2008

S.T.A.M.P.S.

Hospital TUanku Ja'afar Seremban has been in existance since late 1960s. It is located on a hill and from far it looks majestic - especially at night. Ever since I was transfered as its director in June 2006, I have tried to instll values that would further improve the image of the hospital.

In August 2997, I launched a concept that are common amongst us. These values are well understood and most of the time hey have been our practice. But some how they are not part of the unconscious practice. The values rae :-

1. S = Senyum or Smile
2. T = Terima kasih or Thank you
3. A = Ampun or Apologise
4. M = Muhasabah or Measure
5. P = Puji or Praise
6. S = Sayang or Share

Just like other values, these are things that would not be of benefit if we do not consciously want to do. Better still if they are been internalised by my staff. Just like "stamps" which are used to send our letters to another person a distance away, STAMPS acan also be used to connect staff and patients, colleagues and clients. Tahnk you for reading this post.

1 Comments:

Blogger Aimi Jaafar said...

im gonna use

P for praise.
great entry ^^

and S for sayang.
sayang ba ~~ xoxo

11:21 PM  

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